We were both pleased with the way that things panned out on both our purchase and our sale. We thought that you were respectful about our input but were open to telling us when you disagreed with our direction and why. Selling a home is an emotional experience and we appreciated your ability to manage our emotions to allow us to make the most appropriate financial decisions for our circumstances.

The service Andrew extended to my husband and myself was outstanding. Firstly, he gave sound, factual advice on the current market situation in Victoria, and then kept us informed on a regular basis despite the challenges of long distance negotiations. He calmly handled several trying situations that arose while we were renovating the property. Andrew was very patient, always answered his cell phone or returned our calls promptly. He is also very diplomatic and respectful of our opinions. We have dealt with several realtors, and I must say that Andrew is the ultimate professional and, from 2,118 miles away, we give him our highest recommendation.

Andrew turned our Estate Sale from a heartwrenching whirlpool of sudden loss, into a celebration of life lived with integrity. He advised us to use a pre-inspection to be very open and honest with the condition of the building, to make it easy for buyers to act with confidence. Instead of “staging” to make the house resemble something it was not, we had the windows professionally cleaned to best let it show its strengths, such as the garden view from the kitchen. We just removed the negatives and question marks, such as an uncertified wood stove, and left an inviting blank palette for the new owners. Because of Andrew’s skill at positioning the house to the right buyer, it sold quickly and well over the asking price. I have worked with many Realtors, and the quality I prize most is integrity. In a most difficult emotional environment, Andrew “herded the cats” with a gentle but persuasive hand. He guided us through the dark waters with great integrity, while upholding the dignity of all. Both buyer and seller were happy.

Andrew is clearly an amazing realtor and very respected by his colleagues and clients. He is easy to talk to and fun to be around.

Andrew has supported us with our real estate needs for 3 years. He has been consistently informed and managed our affairs with integrity. What I appreciate most about Andrew is that he is highly responsive and has taken the time to get to know our specific needs and tastes. When he calls with a listing, we know it’s going to be right in line with what we’re looking for.

[We] are moved in to our new condo and are very happy and excited. We are also happy and relieved we were able to get moved in before our baby’s arrival. Thank you for your excellent work in helping to make this happen for us. We really appreciate your advice, time and support.

Dear Andrew: We would like to thank you for helping us to purchase our new home in Victoria. Working with you was a rewarding and enjoyable experience. In particular, we appreciate: • Your thoughtful and well-considered advice, which helped to keep us focussed on our objectives; • Your style, which we found supportive, sympathetic and at no time made us feel pressured or rushed; • Your forthrightness and honesty, in particular the way you helped identify potential issues and problems in some houses that we looked at. We are certain that this helped us avoid many pitfalls; • Your fundamental decency as a person. We have come to respect and appreciate greatly who you are as an individual. We will not hesitate to recommend you to other potential clients and look forward to staying in touch. With best wishes, Roy and Sara

My wife and I have bought and sold several properties in several provinces with varying levels of satisfaction with the services provided by the realtors we had carefully chosen. We were tremendously appreciative of the service we received from Andrew Plank and his supporting staff. His understanding of the current Victoria real estate market, and his strategic approach to sales in our neighbourhood proved to be invaluable! His marketing plan was clear, systematic and effective. Since our property sold within six days of listing, and above asking price, we can only confirm our earlier opinion that Andrew has superior negotiating skills, and is undoubtably one of the best realtors serving Victoria. His pleasant demeanour (during our almost daily communications), patience and overall good humour enhanced each step of the home buying and selling experience. We were never in doubt that he was looking after our best interests at all times. Andrew guided us patiently and effectively through each of the electronic processes, his professionalism apparent at each step. We would have no hesitation at all in recommending Andrew to anyone who is looking for a specialist in the real estate market who will look after their best interests during the home buying and selling process. We certainly will use his services again should the opportunity present itself!

I was very happy with your service and approach. You made the process of exploring my real estate options easy, low stress, and even fun. You used a practical approach, offered useful and relevant feedback, and were responsive to questions. In a nutshell you made the process easy and low stress.

Andrew is not only a great real estate agent, he is a genuinely nice guy – which was very important to us. We have worked with Andrew three times over the past two years – selling an inherited home, buying a condo for our step father, and finding a home for ourselves. On all three occassions Andrew was able to create an effective plan, based on current market trends, to ensure that we got the best value. Andrew is someone who we have trusted with our future and can recommend him to anyone without hesitation. Thanks Andrew!